Worthington Millwork, LLC- Terms and Conditions Concerning Payments, Returns, and Cancellations
Worthington Millwork, LLC’s Terms and Conditions for each order made by the purchaser are as follows:
I have read over the latest estimate provided by my Worthington Customer Service Representative and
agree to each item, the quantity and the total amount. I understand that it is my responsibility to verify my total
item quantities, product numbers, product descriptions, agreed upon shipping terms and total cost.
As a client of Worthington Millwork, LLC we give two options for payment of our products.
Option 1- All orders under $10,000 require full payment to begin production.
Option 2- At least 50% down required to begin production on orders above $10,000. The remaining 50% balance must be paid prior to
Worthington does not allow certain items to be returned. Please read and understand the following policy.
- A 25% restocking fee will be applied to all returned items. Purchaser of items is responsible for freight charges back to
manufacturing plant in addition to restocking fee. All returns must be made within 30 days of delivery of product or the items can no
longer be returned.
- All “special” orders are non-returnable. Special orders are defined as but not limited to the following:
- Any item that is custom made
- Any item that is cut to a specific height, or length, or split
- Any item bent to a custom curve or radius
- Any of Decorative capitals
- Any columns that are above 12” diameter
- Any stone, textured or custom painted products
Should you have any questions concerning whether or not your order is considered “special and non-returnable” please call our National
Sales Office at 1 - 800 - 872 - 1608.
All shipments that leave our plant are in good condition and are packaged or crated accordingly to ensure that you will
receive the product(s) in good order period. During transit some items may be damaged or broken by the carrier.
It is the consignees responsibilities to:
(1) Make sure that all of the products received are in an acceptable condition and
(2) Verify that there are no missing items from your order
Worthington will not assume any responsibility for any damaged or missing items that was signed off by consignee “in good order period.”
Any disputes that develop under this contract will be settled according to the laws of the State of AL.
Parties agree that any legal action taken under this contract shall be instituted in the courts of Coffee County, Alabama.
The parties agree that in the event a dispute arises under this contract, the prevailing party shall be
entitled to the reimbursement of reasonable attorney’s fees and cost. Customer shall be responsible for reasonable attorney’s fees and
litigation cost incurred by Worthington Millwork, LLC in collection outstanding debt.
By signing below, you agree that you have read and understand Worthington Millwork, LLC’s Terms and Conditions regarding Payments,
Returns, and Cancellations. You also agree that the quotation submitted with these terms and conditions is correct and that you agree to
pay all charges.